Cancellation and Refund Policy
Last Updated: [Insert Date]
At Shiv Shakti Corrupack, we value your trust and strive to ensure that our products meet your expectations. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations regarding orders placed through our website www.shivshakticorrupack.com.
1. Order Cancellation Policy
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Orders can be cancelled within 24 hours of placing the order, provided the order has not been processed or dispatched.
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Once the order is processed, cancellation requests will not be accepted.
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To request a cancellation, please email us at shivshakticorrupack@gmail.com with your order number and cancellation reason.
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Approved cancellations will be refunded after deducting any applicable transaction fees.
2. Refund Policy
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Refunds are issued only in cases where the product is defective, damaged, or incorrect upon delivery.
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Video proof is mandatory for all refund claims. The unboxing video must clearly show the full parcel being opened (without cuts or edits) to validate your claim.
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Refund requests without valid video proof will not be entertained.
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Customers must notify us about damaged or defective products within 48 hours of delivery by emailing shivshakticorrupack@gmail.com with:
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Order number
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Description of the issue
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Supporting video evidence
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3. Refund Process
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Once your refund claim is verified and approved, the refund will be processed to your original payment method within 7–10 working days.
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In some cases, bank or payment gateway delays may extend this period slightly.
4. Non-Refundable Items
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Products damaged due to mishandling after delivery are not eligible for refunds.
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Custom-made or bulk orders cannot be cancelled or refunded unless defective.
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Products returned without prior approval will not be accepted.
5. Contact Us
For any queries or refund-related issues, please contact us:
📧 Email: shivshakticorrupack@gmail.com
🌐 Website: www.shivshakticorrupack.com
We appreciate your understanding and cooperation.